The Metropolitan Traffic Police Division (MTPD), Kathmandu has set up 13 help desk for passengers in different parts of Kathmandu Valley with the opening of bus tickets booking in view of the upcoming Dashain and Tihar festivals.
The MTPD estimates that around 2.5 million will leave the Valley for their hometowns to celebrate Dashain and these help desks are expected to facilitate the passengers as well as to check black marketeering of bus tickets by transport operators.
In the festival's run-up, passengers often complain of high ticket prices charged by travel agents as well as the transport operators.
To ensure that passengers are not fleeced, the MTPD will also monitor the public transport leaving the Valley.
The help desks are set up at Kalanki, Syambhu, Naya Buspark, Satdobato, Gaushala, Chabahil, Balkhu, Dakshinkali, Koteshwor, Sundhara, Baneshwor, Old Bus Park, Naagdhunga and Jagati.
MTPD Chief and Senior Superintendent of Police Basanta Kumar Panta said the passengers facing ill-treatments, harassment and arbitrary fees could reach out to their nearest help desk and seek for positive intervention of the traffic police.
Officials from the Transport Management, transport entrepreneurs Association's representatives, representatives from the civic societies, traffic police and civil police are designated in the help desk.
