Last Updated: 2025-09-17
At Setopati (“we,” “us,” “our”), we respect and protect your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website and mobile app (together, the “Site”). Please read this carefully.
1. Information We Collect
We collect information in the following ways:
A) Information You Provide Directly
- Subscription Data: When you subscribe, we collect your name, email address, and payment details. Payments are processed through third-party providers, and we do not store full payment card information.
- Account Data: If you create an account, we collect your username, password, and email address.
- Communications: If you contact us by email, phone, or social media, we collect the details of your communication.
B) Information Collected Automatically
- Usage Data: We automatically collect details such as your IP address, browser type, device information, operating system, pages visited, time spent on the Site, links clicked, and referring URL.
- Cookies and Tracking Technologies: We use cookies and similar tools to gather this data and remember your preferences.
C) Information from Third Parties (Including Facebook)
- Facebook Login: If you sign up or log in using Facebook, we receive your name, email, and profile picture, depending on your Facebook settings. This information is used only to create and authenticate your account.
- Social Media Platforms: When you interact with our official social media pages (e.g., Facebook, Twitter), we may view information you publicly share or send to us directly.
2. How We Use Your Information
We use the information we collect to:
- Create, manage, and authenticate your account.
- Process and manage subscriptions, including payments.
- Send account-related communications such as verification, security alerts, or technical notices.
- Send newsletters and updates (only if you have opted in).
- Analyze trends and improve our content and services.
- Protect against fraudulent, unauthorized, or illegal activity.
3. Social Sharing vs. Facebook Login
- Social Sharing: Tools like “Share on Facebook” are controlled by the social platforms themselves. These platforms may collect your data under their own policies. Setopati does not receive any personal data from this activity.
- Facebook Login: Separate from sharing, this service lets you create an account on our Site using your Facebook credentials. We only receive limited profile information (name, email, and profile picture) for authentication.
4. Sharing Your Information
We do not sell your personal information. We may share it only in the following cases:
- Service Providers: With trusted third parties that perform services on our behalf (e.g., payment processors like HBL, eSewa, Khalti, Moco, FonePay, and analytics providers like Google Analytics). These providers are contractually obligated to protect your data.
- Legal Requirements: If required by law or in response to valid legal requests.
5. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this policy, or as required by law (e.g., financial record-keeping).
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your account (see Section 7).
- Opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails.
7. Data Deletion
To delete your account and associated information, please email setopati@gmail.com. We will verify your request before processing it. Certain records may be retained for legitimate business or legal reasons (e.g., transaction history for accounting).
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under this age.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here, with the “Last Updated” date revised accordingly.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: setopati@gmail.com
